Rose Hill Fiber-to-the-Home Project Frequently Asked Questions

What did Butler Electric announce? 

Butler announced that its broadband division, Velocity, will launch a fiber broadband network in Rose Hill, Kansas.

Who is Velocity?

Velocity is powered by your friends and neighbors at Butler Electric Cooperative. With the mission of digital equity for all Kansans, Velocity was created to bridge the digital divide by being the first rural electric cooperative to offer fiber internet services in the state of Kansas. Everyone deserves access to high-speed internet and we are committed to investing in a fiber-to-the-home project to provide our communities with the best internet and voice services imaginable. This customer-focused internet service will be delivered by local people you know and who take pride in the work they do.

Where will the broadband be available?

Construction will begin in October. The best thing to do is visit our home page and enter your address to check availability and pre-register. Pre-registering and providing your email will allow us to easily notify you with specific construction updates and when fiber service will be available in your area.

Are there any plans for Velocity to expand its presence in Rose Hill, and if so, where can we expect to find their office?

To best serve our customers and members in the Rose Hill area, we have opened a new office located at 1004 N. Rose Hill Road. The office will officially open on Monday, October 2. The office will be open on Monday, Wednesday and Friday from 9 am to 5 pm. You can explore our services and speak with our representatives for all your connectivity and internet solution needs.

Will other towns receive Velocity? 

The Rose Hill project is the third FTTH project launched by Velocity. Earlier this year, Butler Electric announced Kansas’ first electric cooperative fiber broadband project, over which Velocity will deliver FTTH access to approximately 4,300 rural Kansans. You can learn more about that project HERE.

How will I know when service is available?

To learn more about your Velocity internet options, and the availability of fiber, please visit www.velocity.coop and enter your address. This will allow you to see your options and pre-register or sign-up.

What internet packages will be available for my home? 

Through the Velocity fiber-optic network, subscribers will have access to affordable pricing

packages with no introductory pricing, no data caps, gimmicks or throttling back on speed.

$72.95 for 100/100

$84.95 for 500/500

$92.95 for 1G/1G

$124.95 for 2G/2G

*All prices include equipment, managed wi-fi and parental controls.

What is Managed Wi-Fi?

All fiber packages include managed wi-fi, network protection and enhanced parental controls. Velocity Managed Wi-Fi is a user-friendly smart home Wi-Fi application by Velocity Powered by Butler Electric Co-op. Click here to learn more. Monitor and control your network with parental controls, creating guest networks, and implementing network security. You can view all connected devices, view network usage, set device priorities, and test your speed. See the service agreement for details.

I have a business, will you offer business packages? 

Every business is different, so we offer packages that work for you and your business’ budget. All Velocity fiber internet business plans include equipment, managed wi-fi and network protection. Click here to learn more about our commercial services.

Are there data caps with this service? 

No.

How do I sign up for service?

You can visit www.velocity.coop to check availability and sign up for service.

The Next Steps – Getting Service

What is the installation process? 

Once you sign up for service, fiber installation is simple. Velocity will follow power lines to attach the fiber to your home or business. The fiber will run to your home or business underground, in the same manner buried power lines run to your home or business. Next, Velocity will attach the fiber line to a box near your electric meter where the inside wiring connects with the outside wiring. Finally, the fiber is connected to a fiber jack inside your home or office, where it’s plugged into the modem. 

Can I Use My Own Equipment?

The required equipment is included in your monthly cost. The carrier-class router is small and will allow our team to assist and troubleshoot your service. You must use the Optical Network Terminal (ONT) as the modem. The standard ONT functions as a modem that translates the light signals to standard data formats.

The Benefits

How will I benefit from fiber internet access? Our primary reason for serving Rose Hill is to bring world-class fiber that is found in urban cities across the US right here to rural Kansas. You will be able to stream high-definition media smoothly and quickly, have the data capacity to download and upload data with symmetrical fiber speeds, such as files, photos and videos at super-fast speeds, and have access to the latest technological advancements and applications. This FTTH world-class service will be reliable and affordable.

Does Velocity offer home phone service? 

Yes! Velocity telephone service includes unlimited local and long distance calling for $24.95 per month. Velocity also offers a business phone solution. Click here for more information.

Can I keep my phone number?

Yes. You can keep your phone number or choose to pick a new one.